Using our Services
Our services are designed to help customers receive reliable, transparent, and professional air-conditioning, CCTV, and related technical support. By using our services, you agree to follow all applicable guidelines, instructions, and safety recommendations provided by our team.
We offer a range of services including installation, cleaning, repair, inspections, and technical consultations. Service pricing varies by service type, location, and equipment specifications.
Air-conditioner inspection starts from 500 THB per unit, depending on the size and condition of the device.
Customers must ensure that technicians have safe and unobstructed access to the service area. For certain services, advance booking may be required. We reserve the right to refuse service in cases where safety, accessibility, or equipment conditions pose a risk to our team.
You agree to provide accurate information related to your equipment, environment, and service needs. Misrepresentation may result in additional service fees or cancellation.
All services must be used in compliance with local regulations and manufacturer recommendations. Unauthorized modifications or unsafe usage may void warranty coverage.
Privacy
We are committed to protecting your personal information. All customer data—including names, contact details, equipment information, service history, and payment records—is handled with strict confidentiality.
We collect information only for purposes such as service scheduling, customer support, product recommendations, billing, and warranty management. Data may also be used to improve service quality, enhance user experience, and personalize communications.
We do not sell or share your information with unauthorized third parties. Data may be shared only with trusted service partners and technicians when necessary to complete your requested services.
You have the right to access, correct, or request deletion of your personal data in accordance with applicable data-protection laws.
About our Services
Our services include air-conditioning installation, cleaning, maintenance, repair, and system inspections, as well as CCTV setup, configuration, and monitoring. All services are performed by trained technicians following industry standards.
Service availability may vary depending on location, technician availability, and product specifications. Some services may require special equipment or additional charges.
We strive to provide accurate product information, pricing, and recommendations. However, product availability, manufacturer specifications, and market conditions may change without notice.
For installation services, customers must ensure proper site conditions—including adequate power supply, structural stability, and compliance with building regulations. Additional work (e.g., extra piping, rewiring, concealment, or demolition) may incur extra charges.
Our Warranties
We provide warranties in accordance with the specific terms of each product and service package. Warranty coverage typically includes defects in workmanship and certain parts as defined by the manufacturer or service agreement.
Warranty periods may vary based on equipment type, brand, and installation conditions. To maintain warranty eligibility, customers must follow recommended maintenance schedules and avoid unauthorized modifications.
Warranty does not cover damage caused by accidents, natural disasters, misuse, poor maintenance, insects or animals, power fluctuations, or improper installation done by third parties.
We strive to complete warranty claims promptly; however, repair timelines may depend on parts availability, technician schedules, and manufacturer procedures.
For services provided under a yearly package or membership program, coverage limits and conditions will be specified in the service agreement.
Liability for our Services
We take all reasonable steps to ensure safe and professional service delivery. However, our liability is limited to the extent permitted by law.
We are not responsible for damages resulting from:
Pre-existing equipment defects
Hidden structural issues
Customer negligence or failure to provide correct information
Unauthorized modifications by third parties
Electrical problems, unstable voltage, or environmental hazards
Misuse or improper handling of equipment after service
In no event shall our company be liable for indirect, incidental, or consequential damages, including loss of income, business interruption, or data loss from security systems.
If any issues arise from our workmanship, we will review the case and provide repairs or corrections within the scope of our warranty terms.
About these Terms
These Terms and Conditions govern your use of our services and website. We may update or revise these terms periodically to reflect changes in our services, pricing, or policies.
If a term is found to be invalid under applicable law, the remainder of the terms will remain in effect. Continued use of our services after revisions constitutes acceptance of the updated Terms.
Customers are encouraged to review these Terms regularly for updates. For questions or clarifications, please contact our customer support team.
